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AI Audio Analytics

AI audio classification analysis – powered by IDOL.


Use AI to convert audio files into actionable analytics to gain real business intelligence. Natural language processing gives you true-to-conversation text files that can be stored and analyzed for quality assurance, topic matter, and trends in messaging.

Speech-to-Text Transcription

Accurate conversation transcriptions.

IDOL's speech-to-text capabilities transcribe audio files using natural language processing and speaker detection. You get true-to-conversation files that can be stored and analyzed.


Analyze topics and trends.


Store audio files in text format for analysis.


Audio Classification

Reduce manual efforts in audio analysis.

Automatically or manually train IDOL to categorize some or all of an audio file into groups based on specific rules or identified similarities to reduce manual efforts.

Use across industries.

Improve accuracy and holistic understanding of audio files.

Speaker Identification

Who said what?

Identify specific, known speakers from across your entire data set to properly annotate your audio files.

Get a more thorough analysis of audio files when you include speaker identification.
Search transcriptions more easily.

Additional Features

Language Identification

Analyze and extract content in over 40 languages and dialects—out of the box.

Event Detection

Identify and get notified of non-language events such as baby cries, gunshots, or changes in roadside audio.


Security entitlement preservation, authentication, access control, and user homogenization.

Customer Success

Our customers do more.


Featured Resources

IDOL Unstructured Data Analytics
Read ebook
Closing the Gaps in Natural Language Processing
View flyer
Data Sheet
IDOL Data Sheet
Read data sheet

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AI Audio Analytics

Get started today.

release-rel-2023-03-02-8751 | Wed Mar 22 08:32:53 PDT 2023
Wed Mar 22 08:32:53 PDT 2023